Courtney Zwart

Courtney Zwart

A seasoned innovator with a passion for creativity, Courtney has spent most of her career creating, developing and implementing novel solutions to business problems. She has held senior level positions in innovation and new product development at both J.P. Morgan Chase and Citibank and now consults on applying creative problem solving processes to business challenges and goals.

She is skilled at translating insights, needs and data into novel solutions and leading cross-functional efforts to commercialize them. Courtney is resourceful thinker with strong business acumen who understands complex issues and develops strategic, innovative solutions. She is also a leader with extensive client and executive leadership management skills.

Courtney has facilitated creative problem solving sessions, and delivered workshops on deliberate creativity, at Fortune 500 companies including Citibank, HSBC, CVS Caremark Corporation and Loews Corporation. She also instructs on creativity at colleges in the State University of New York (SUNY) system.

Her industry speaking engagements include lecturing on the fundamentals of innovation and new product development at the American Strategic Management Institute. Courtney is the recipient of multiple awards recognizing her leadership including the Citi Cards Chairman's Leadership Award and the Citi Stars Leaders in Excellence Award, the latter recognizing top performers across Citi's North America banking division.

She received an MBA in Marketing from Vanderbilt University and a BA from the University of Virginia. She holds certificates in Design Thinking from both the Darden School of Business and the Creative Problem Solving Institute. She also holds a Master of Science degree in Creativity, Creative Problem Solving and Change Leadership from the internationally recognized Center for Studies in Creativity at SUNY Buffalo State.

Base: USA
Language: English