Enquiry Questionnaire Form

Introduction

Introduction

We want ensure that we offer the highest quality team building & leadership development program that will meet your corporate needs and fulfill your desired outcomes. In order to achieve this we will need to look carefully at outcomes, terms and other parameters before we can suggest a suitable proposal and quote. Since clients have varied perceptions of what team building, training and development programs are, and have differing expectations in terms of facilitation, content, production and extravagance, it is important for us to ascertain each client’s individual needs.

There are many different ways people interpret our programs, and we get a variety of requests ranging from activities for pure enjoyment through to in-depth experiential based learning, exploration, seminars, keynote talks, facilitation and consultancy.

The table below may help you to chose the perfect combination of program for your group needs. (more details are in the appendix B).

Method	Facilitation	Production (Mainly for Dimension 1)
Dimension 1: Experiential Learning, Activity based, themed, business simulations, and team building programs	1) Recreational - changes the way people feel	A) Minimal - the bare essentials
Dimension 2: Interactive Seminars, workshops and Keynote talks	2) Educational- changes the way people think	B) Normal –standard
Dimension 3: Consultancy and facilitation.	3) Developmental -changes the way people behave	C) Elaborate –themed to impress

Process and Evaluation Method options

The most successful programs are a combination of pre assessment, delivery, and follow up. Each of these can vary according to the client’s needs and budget.

Assess: Consult to identify needs and chose suitable face to face programs This can include as required: Discussions, meetings, phone calls, emails, Needs Analysis and/or even Psychometric Evaluation).
Deliver: Present the program
Follow through: Evaluate the program, provide feedback, follow up assist with implementation back into the working environment as required.

Not all of the questions below may be relevant to your group, however it would be appreciated if as many details as possible are completed and sent back to us as soon as practical to help us streamline our proposal and ensure outcomes are understood and met.

In summary it will help if we can have some idea of the following:

Budget
Desired outcomes
Time frames
Settings/Environment
Type of program you desire
Prior experience
Company profile
Size of group
Destination/Location
Tirian's role
Program type

Please take the time to browse our

Website www.tirian.com
A power point slide show http://www.tirian.com/intro/TIRIANslidev4.4.pps
Video samples (Low resolution). www.tirian.com/_private/video/index.htm log in: client, password nairit
Tirian’s FAQ about Tirian (appendix A)

Go to the online form section.

Online Form

Initial Questionnaire Form

To be completed by the group organizer (in as much detail as possible)

Fields with asterisk (*) are required.

First Thing First

* Tell us a few sentences about what do you want to achieve in general:

Organizer's Details

* Organizer company:

* Contact person:

* Position in company:

* Phone:

* Email:

* Company Address:

Where did you first hear about Tirian? What do you already know about Tirian?

Is client different than organizer?

Yes No

Client's Details

Since clients details different than organizer, please provide client's details..

* Company:

* Contact person:

* Position in company:

* Phone:

* Email:

* Industry:

* Address:

Level of authority and experience in organising a program of this nature,
Who will be making what decisions?
Who is responsible for payments?

About The Group

Number of participants:

Company profile

Participant profile

Optional Group demographics information

yes no

Group demographics

Size of group Min, Max and estimated numbers

When will numbers be confirmed

Nationalities (%) Range of countries/cultures participants will be coming from and
ESL (English as a non fluent / second language) (1.fluent 2.some 3.none %)

Age range and breakdown (%)

Male / Female (rough % breakdown)

Positions held ( range and rough % breakdown )?

Physical ability % breakdown

Level Education %:

Does the group usually work together?

Will the group be working together?

Will there be groups within the group that work together?:

What degree of emphasis will be on physical, mental, social, spiritual, emotional stimulation and development?:

For team activities what degree of emphasis is to be based on competition, and cooperation?
How physically active would you like the program to be?

How motivated is the group?

What previous experiences have the organizers AND participants had with similar training and development programs?
It’s important to be aware of the fact that those attending and those organising may have different answers.

If the participants are traveling > What previous experiences have the organizers AND participants had with the destination?
It’s important to be aware of the fact that those attending and those organising may have different answers.

What level of experience in the possible chosen programs would the group range between in the areas? (%)

Desired Outcomes for Program

What is your general aim for the entire program?:

What are your desired outcomes for Tirian’s contribution

Personal Competence:

Self Awareness Self Management Positive Focus Life Balance Decision Making Personal Action

Group Synergy:

Group Behavior Awareness Shared Values and Vision Commitment To A Team Communication Dealing with Differences Coping with Team Pressure Cross Cultural Teams Virtual Teams

Leadership Task Performance:

Internal and External Client Relationship Cultural Transformation Guiding Others Creative Problem Solving & Innovation Dealing with Pressure Presenting Ideas with Impact Leadership Development

Please describe any further details you would like to add:

What key results are you looking for?
What do you expect in return for your investment?:

Program Outline And Current Stage Of Planning

(Should you choose to use Tirian we can advise you on any of the following…)

Proposed date(s) of conference:

status:?

definite tentative

Proposed conference / meeting date tentativesubject to?:

Proposed date(s) of Tirian's involvement:

status:?

definite tentative

Proposed date of Tirian's involvement tentativesubject to?:

City:

status:?

definite tentative

Proposed conference / meeting city tentativesubject to?:

Hotel:

status:?

definite tentative

Proposed conference / meeting date tentativesubject to?:

Deadlines (when you plan to have the above confirmed by) and lead up plan:

status:?

definite tentative

Deadlines (when you plan to have the above confirmed by) and lead up plan tentative subject to?:

Proposed Program Format:

Full day Half day Other

Proposed Program Format is other. please describe other:

Program Approach Options

Would you like us to focus on a particular area? ( a combination of all 3 dimensions is a very powerful tool.)

Dimension 1 (Team building / Simulations / Business theatre)

Please name programs interested in:

Dimension 2 (Seminars / Workshops / Keynotes)

Please name programs interested in:

Dimension 3 (Consulting / Coaching / Facilitating)

Please name programs interested in:

Programs Interested in:

Delivery Options

Which ones describe best - the participants are:

In answering the above questions:

The Group is homogenous Hard to answer as there is such a range

All of the following are important for a successful Tirian program, but to help us best match the strength of our team to your needs please rank the following:

Content / Expertise:
(experience and knowledge in the subject area, able to draw on case studies)

Engagement / Entertainment :
(ability inspire, humour, interact, work with what happens on the spot)

Adaptability / Flexibility:
(able to adjust on the spot to the audience's needs)

Gender & or cultural requirements:
(preferences needs)

Gender & or cultural requirements - Please describe details below:

Others:
(other things to consider)

Others - Please describe details below:

What are you most looking for in our team?

Trainer / Workshop Leader
Good communicators & technical experts. Developing specific skills, imparting knowledge, teaching people what or how to do something with little emphasis on why. Team Building Leader
Able to energise a group for a more fun based experience with simple outcomes and general debriefing.

Facilitator
The ability to drawn key points from the audience, skilled in reading a group and working with group dynamics in a "live" and "fluid" environment Presenter
Presents material from out the front, in an interesting, engaging and stimulating way, reaching cynics and interested people alike.

Keynote Presenter
A personality who is the originator of unique material, & /or high achiever, can engage a large varied and cynical audience in a specific time frame, adapt the session to the audience, with a careful blend of inspiration, interaction and content. Team Approach
(From the front and in group) with a combination of the above. Please specify below.

Team Approach - Please specify further below:

Note:

Most Tirian presenters are competent in all areas however some has their own specialty
Tirian can combine presenters / facilitators into a team if all of the above are critical
Tirian can also balance the ratio as needed to allow more
Fees vary according to the level /experience required, with options 5 & 6 requiring a higher investment
More info http://www.tirian.com/presenters-facilitators/presentation-methods.php

Program Structure Options

Please see www.tirian.com/_private/proposal/basic_stand_exec.htm for more details.
See also www.tirian.com/structure/nfstructures.htm

Lite Programs: (budget conscious) Recreational / Basic Conference Program (for large groups-Team Building)
Recreational / Elaborate. Low staff ratio, basic production.

Standard Programs: (outcomes focus) Educational / Standard or Elaborate. Medium staff ratio, standard production.

Executive Programs: (full implementation) Developmental / Standard Higher staff ratio, executive production.

Level of Production: Please visit here for more information. (Dimension 1 Experiential learning programs)

Assessment Options

Would you like Tirian to assess your situation so we can ensure
1) the right programs are chosen and/or
2) once a program is chosen, the content is made more relevant to the participants?

Option 1 | Interviews (this questionnaire, by phone or face to face):

Option 2 | Needs Analysis with some or all of the team / staff (+ option 1): (included in Executive programs or additional cost)

Option 3 | Psychometric Evaluation conducted for each person. This allows Tirian to look at a group chart to identify with pin point accuracy where both individuals and team strength and weaknesses are. (+ options 1 & 2): (additional cost)

Specific Parameters

(Please give estimates)

Budget:

Estimated Time:

Quality levels:

Others:

What emphasis would you like placed on the extravagance of the production? (being consistent with the rest of the conference / meeting / training program)?:

What level of Tirian staff would you like to be involved?

Level of authority and experience in organising a program of this nature?
Who will be making what decisions? &
Who is responsible for payments?

The next steps

Thank you for taking the time to fill in these details. We will now be able to devote the time required to design a program, proposal and quote for your client and or company.

We will send you a proposal based on this sheet and meetings.
After you have confirmed our services and secured a date by putting a deposit down, we will either begin the necessary arrangements OR if you have opted to take some responsibility for the coordination we will send you a booking and venue requirement form setting out the logistics based on the program needs.
Please note that no program/staff can be blocked out until a deposit is received (as set out in our terms and conditions.)

Appendix A

Appendix A: Frequently asked questions

Who is Tirian? www.tirian.com/intro/about_us.htm
Tirian is a leading training and consulting company specializing in organizational development. Tirian works closely with individuals, teams and organisations in a broad range of industries and has built up a strong reputation with an exclusive selection of top clientele Tirian's programs involve the deliberate use of action events and facilitated reflection to bring about lasting change and learning. ….

What can Tirian achieve?
- How much is a Tirian program worth? See what people have said about the results we can produce…www.tirian.com/intro/measuring_value.htm
- Why are Tirian programs effective? www.tirian.com/intro/learning_opp.htm
- What is the difference between a keynote speaker, facilitator & a trainer? What is experiential learning? What does Tirian mean by “debriefing” www.tirian.com/intro/definitions.htm

What methods does Tirian use to ensure results? www.tirian.com/intro/method.htm
Tirian has a strong educational background that provides for quality learning experiences, and ensures what is learnt lasts. “You brought learning to life” President AT&T Asia

Where can Tirian run programs? www.tirian.com/settings/setting_intro.htm
Tirian is an Australian founded company with a wealth of experience in overseas cultures and countries. We have bases and teams in Bali, Jakarta, Singapore, HK, Australia and KL. We are available and experienced to run programs throughout Australia and Asia, and can travel anywhere…

Who are Tirian’s clients, what programs have they participated in, and what do they say about the impact of Tirian in their organisation?
www.tirian.com/endorse/nfendorsements.htm - www.tirian.com/news/past_programs.htm
Clients include: Accenture, ANZ, AT&T, Cisco Systems, Citigroup, Deutsche Bank, E&Y, Four Seasons Hotels, Goldman Sachs, GSK, Nokia, PWC, MTV, Starwood Hotels, TNT.
“Well organised, tremendous and extremely worthwhile”
Director Channels Asia Pacific Cisco Systems

Who are Tirian’s presenters?www.tirian.com/profiles/nfprofiles.htm …
All our presenters and facilitators are professionals who bring with them years of experience along with the relevant qualifications. We have both local and international people to draw on who understand both the corporate needs of groups and the local environment.

What are Tirian’s Unique Selling Points? http://www.tirian.com/_private/proposal/diff.htm
Creative…Educationally sound…Unique…Delivered in a way that is relevant and impacting. “Stimulating in approach – Intelligent in content”

How unique are Tirian’s programs? www.tirian.com/_private/proposal/license.htm
When you choose a Tirian program you are receiving an exclusive program. All Tirian’s programs are original and designed by Tirian and then customized to the client as needed. Tirian does license some of its programs very selectively to other reputable companies. Please beware of any company claiming to run a Tirian program or using a Tirian program name.

How can I present Tirian to a committee or team?
- 5 minute pps slide presentation containing general information about Tirian download a power point pps doc from http://www.tirian.com/intro/TIRIANslidev4.4.pps
- Web linked Video samples (Low resolution). www.tirian.com/_private/video/index.htm
For high resolution please ask us to arrange for a Tirian CD to be delivered to you.

Appendix B

Appendix B: Different level of programs available

Tirian has found that program participants need a memorable, engaging and motivating experience. The greater the impact, the more the experience stays at the front of their minds and can be applied back at work. Outcomes can be achieved by choosing the appropriate level of 1) method, 2) facilitation and 3) production. These areas can be divided into three levels, allowing organizers to make the most suitable choices and combinations.

Options and levels – choose your method, facilitation and production level for the perfect program.

Method	Facilitation	Production (Mainly for Dimension 1)
Dimension 1: Experiential Learning, Activity based, themed, business simulations, and team building programs	1) Recreational - changes the way people feel	A) Minimal - the bare essentials
Dimension 2: Interactive Seminars, workshops and Keynote talks	2) Educational- changes the way people think	B) Normal - standard
Dimension 3: Consultancy and facilitation.	3) Developmental - changes the way people behave	C) Elaborate –themed to impress

The facilitation example below shows how the same activity can be used in different ways to achieve different purposes. Note that the facilitation methods used to introduce and reflect on the experiences (not the action events- activity) are the instruments of change. (Model adapted from Simon Priest, PhD)
1. RECREATIONAL: Designed to change the way people feel (to entertain, re-energize, relax, re-create, socialize, teach and learn new skills, etc.); ratio of staff to participants low. Example: Tirian facilitators use an activity at a conference/program to make attendees happy and to get them mingling
2. EDUCATIONAL: Intended to change the way people feel and think (to gain awareness of needs, to add knowledge of new concepts, to understand new ways to look at old or familiar concepts, etc.); ratio medium. Example: Tirian facilitators use an activity to demonstrate the value of teamwork and to introduce new team strategies.
3 DEVELOPMENTAL: Designed to change the way people feel, think, and behave (by increasing positive functional behaviour, by improving interpersonal and intrapersonal relationships, etc.) ratio high. Example: Once the benefit of teaming is evident; Tirian facilitators can use an activity to actually build new teams or even address dysfunctional behaviour.

Combination suggestions

http://www.tirian.com/_private/proposal/basic_stand_exec.htm (login: client, password nairit)

We are able to offer a range of programs, all of which can be individually tailored. However, to keep it simple, we have packaged up the levels of Facilitation and Production into 3 main packages and can price a program with 3 options:
Tirian can provide three quote options ranging in price and outcomes, based on different combinations
(Note: there is approximately 20% price difference between Lite to Standard, and 30% difference between Standard to Executive/Hollywood programs). It can sometimes help to compare these levels to: Economy, Business and First Class plane travel.

1)	Lite Programs:	Recreational / Minimal – best suited for budget conscious groups
2)	Standard Programs:	Educational / Normal
3A)	Executive Programs:	Developmental / Normal – best suited for outcomes conscious Dimension 1 and/or 2 Seminars style programs
3B)	Hollywood Programs:	Recreational / Elaborate – best suited for large groups & team building Dimension 1 style programs):

Search form

Enquiry Questionnaire Form

Introduction

Process and Evaluation Method options

Online Form

Appendix A

Appendix B

Combination suggestions