The Chocolate Factory ™
THE CHOCOLATE FACTORY is a unique experiential learning hands on exercise. It simulates the problems of a non-productive company, and addresses the issues of customer dissatisfaction, low staff morale, and failing organizational processes.
Through using The Creative Connection™ tools, participants learn to analyze the current state of the business and are showed how to redesign a workable desired state. As a result participants experience how the factory improves its efficiency by up to 200%, which raises morale and delights the customer.
Through exposure to such immediate outstanding results, participants discover how they also find innovative solutions and improve systems and processes in their own organization.
Business outcomes |
Issues addressed |
Specific solutions |
1. Improving processes and systems |
Need to know how to find more efficient and effective solutions through analyzing a current state and using creative thinking to introduce an innovative new desired state |
Achieving goals faster, better and cheaper |
Improving current systems |
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Creating new systems that support innovation |
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Cross functional process design |
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2. Improving customer service |
Need to connect the innovation process with customer needs
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Identifying the pivotal role of customers in the innovation process |
Utilizing ‘outside innovation’ |
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Utilizing customer knowledge to drive innovation |
Outcomes
- Introducing (in a fun and motivating way) Creative Cross Functional Process Redesign and Process Mapping
- Empower your team to make quantum leaps in improvements
- See first hand the damage of silo mentality and passing off of responsibilities.
- Experience how easy it is to get overwhelmed in the process of handling products and emergencies.
- Discover how changing customer requirements lead to increased complexity.
- Balance product and special request costs and payoffs.
- Learn that quality errors cost time and money, as well as increasing the frustration level on the team.
- See the inherent need to plan for change, especially customer requirements.
Feedback
“A fantastic framework for understanding a topic that is hard to pin down in.”
Young Presidents Organisation
“The Chocolate Factory recently gained one of the highest scores attainable in a YPO seminar receiving a ranking of 9.6/10"
Young Presidents Organisation (YPO)
“A great participatory environment conducive to learning concepts.”
Barclays Wealth - International Private Banking
This is another original and unique program exclusively designed and presented by Tirian.
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Creative thinking and innovation are no longer buzz words for the more adventurous, but are instead being recognized as essential skills and approaches that are a solid element of any proactive company strategy. 
