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RISKY BUSINESS
Creating
a culture for coping with crisis
This seminar or keynote session reveals that it is actually the way we handle
potential and actual risk that defines our ability to deal with issues
and possibly stop them from escalating into crises, both individually
and as corporate groups or teams. Learning to weigh up risk and manage
issues effectively before they arise can make all the difference in
individual and team performance under pressure.
Risk is a measure of
the adverse effect of an issue. It is about assessing and communicating
the possible hazards associated with a particular process related to
what benefits which it offers.
Program outcomes include:
XPLORE: Recognising personal reactions to
handling issues
XAMINE: Exploring positive ways to present issues and
make negotiations
XTEND: Learning to maximize the strengths of the team
in crisis situations
DEALING WITH
CONFLICT SUCCESSFULLY
Negotiation and conflict resolution
Why are some people in constant conflict while others seem to be able to
avoid it successfully? What special skills does it take to not just
resolve conflict, but use it as an opportunity to grow and a chance to
develop confidence in approaching difficult situations? This workshop is
an introduction to understanding the process of conflict using a win/win
approach and appreciating the principles that lie behind successful
conflict resolution as well as looking at cross cultural issues
Program outcomes include
XPLORE:
Typical response to conflict
XAMINE: Barriers to effective message delivery
XTEND: Practical conflict resolution skills
EMOTIONAL
COMPETENCE
Identifying the emotional skills needed for working successfully
together.
This
seminar is an introduction to the concept of emotional intelligence,
providing an overview of how a constructive approach to EQ development
can impact on individuals and organizations. Including up-to-date
research from Goleman and Bar-On (the leading developers of the concept
of EQ) as well as practical exercises and group discussions, the session
will enlighten
and involve even the most emotionally challenged individuals!
Program outcomes
include:
XPLORE: Recognising the importance
of developing emotional competence
XAMINE:
The different areas affected by emotions
XTEND: Practical strategies for developing emotional
intelligence
THE
COLLABORATION CONCEPT
Cooperative team skills
An
interactive introduction to the concept of teaming, such as:
-
the benefits of
cooperation
-
learning
to work in alignment
-
coordinating efforts
-
developing
trust and respect
-
becoming
competent as a complete team
Program outcomes include:
XPLORE: Developing a team awareness
XAMINE: Building motivation to develop individually
and as a group
XTEND:
Fostering an inclusive rather than individualistic concept
of organizational growth
business
and personal resilience
The power
of optimism and the ability to ‘bounce back’.
This powerful and motivating session helps executives and teams to
understand ways they can find opportunities and learn through difficult
times. This is a great way to increase morale and stimulate action,
helping people re-focus and keep a vision.
Program
outcomes include:
XPLORE: Discovering positive ways to
move ahead
XAMINE: Identifying what
hinders progress in difficult times
XTEND: Developing specific
plans to move forward
INSPIRING
LEADERSHIP
Taking
initiative and guiding others when under pressure
In
these times of escalating changes and great uncertainty, there are more
demands than ever on organizations and on the individuals in leadership
positions within these organizations. Companies are asking even more of
their employees as the drive to increase quality while reducing costs
becomes stronger. This is the time to realise the importance of leading
and managing people to a point where they can perform to their absolute
best – without the undue stress. Good leadership increases personal
satisfaction and corporate success, and by giving individuals positive
leadership skills they can maximize their leadership abilities.
Program
outcomes include
XPLORE: Discovering positive
leadership qualities
XAMINE: Identifying
individual leadership potential
XTEND: Developing specific
leadership abilities
The
Communication Package
Communicating successfully across cultures and in stressful situations
Great communication
can only be judged by what is heard, not what is said. This session
provides a focus on communication and interaction between individuals.
By reassessing the importance of clear communication and introducing
ways communication can be enhanced, program participants are given the
opportunity to develop skills to improve communication and ultimately
relationships. Guaranteed to help participants become more effective and
understanding in dealing with communication experiences within
organisations and across cultures.
Program
outcomes include:
XPLORE: Understanding the importance
of the context in which communication takes place
XAMINE: Discovering a
constructive appropriate approach to communication
XTEND: Experiencing
communication as a positive two-way process
SUCCESSFUL PRESENTATION SKILLS
Presenting issues clearly and confidently
This program is designed to help participants understand the elements of
good communication and to improve personal communication in the area of
presenting. The course is based on experiential learning, and places
great emphasis on helping individual presenters to develop their skills
and match them to the appropriate situation.
Program outcomes include:
XPLORE: Analysing the audience and environment to prepare for and plan a
presentation
XAMINE: Organising information and
ideas to form clear and logical arguments
XTEND: Developing skills in
presenting to deliver high impact presentations
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